Good to Great - Social Sectors

I don't know if anyone has ever read Jim Collins, but this monograph on the social sectors is pretty interesting. In the introduction he states that 30-50% of the questions that come in are from the non-profit sector: churches, schools, NGO's etc.

"A great organization is one that delivers superior performance and makes a distinctive impact over a long period of time. For a business, financial returns are a perfectly legitimate measure of performance. For a social sector organization, however, performance must be assessed relative to mission, not financial returns. In social sectors the critical question is not 'How much money do we make per dollar of invested capital?' but "How effectively do we deliver on our mission and make a distinctive impact, relative to our resources?''

Later he talks about using subjective criteria, not necessarily quantitiative.

Fitch talked about this in his book, the criteria by which we make judgments. I pulled the Bishops report for the Atlantic Conference of the BIC, in it are three graphs: attendance, giving, indebtedness.

For the emerging church what should be the quantitative and subjective criteria that we might measure ourselves in being successful?